Times Are Not What They Used To Be
I've been participating in a really good discussion on Christina's site. She brought up the very salient : " Hasn't the web been around long enough that huge million dollar organizations should have no excuse for bad websites?" To me, there's been a retreat from focus on users. Specifically, the effect that HCI (and related disciplines) have had in the past six years seems to be waning post-dot-com-crash.