La Vie en Filme
Run, do not walk, to see La Vie en Rose, the great film about singer Edith Piaf. Having seen it Monday night at the Westhampton in Richmond, I felt utterly drained by the end...an engrossing yet enervating experience. Marion Cotillard is riveting as la môme piaf. Indeed, if Penelope Cruz can be nominated for her Volver performance, Cotillard should be granted one this week.
Too, the cinematography and the editing is utterly brilliant. Too, with Olivier Dahan's direction, you get a great sense of Piaf's life--by its jumping forward, backward, then middle way in time.
Go see it!

Stuck Inside of Memphis...
Well, not really stuck..but watching the thunderstorms on the Weather Channel. Of course, they're pretty much in my path any which way I wanna go. I think I'll alter my route and go north to see Ft. Pillow, then back to my US 64 East trek, making Shiloh by late midday. My goals are to have Shiloh and Buford Pusser's Museum done by tonight :)

Latest from the Road
Not doing a great job of keeping up with blogging, but, well, sue me. I'm in the middle of an 11-day motorcycle trip. Already been out to Fayetteville, AR, for a Moto Guzzi rally.
Yes, the Haven-meisters have done it again! Apparently a red Breva 1100 is to have changed hands yesterday, and they were riding east today and tomorrow. Still, Bob was grateful to Steve & also the dealer from Nebraska (or was it Montana? I only heard second-hand) for willingness to jump in & help.
I had to leave the BASIL (brothers and sons-in-law) at their hotel yesterday a.m. to go camping for two days with my bro- & sis-in-law & my wife, who'd flown out to Fayetteville to visit w/her sister (& bro-in-law, too!). We drove to Fayetteville, gathered food & beer & ice & barbecue & other stuff for the property they own, & headed east of Fayettteville to near Rush on the Buffalo River.
I rode behind Donna's Forrester, enjoying 412 and 65 and 62 and 14 to Rush road. I also enjoyed that, too...till the pavement gave way to a gravel 8% downhill! I rode the gravel, though, and made the turn onto their dirt road...but I gave up when it began to pour. Mud and rock and slope do not a Breva 1100 riding course make.
So, David came up with the trailer & we ratcheted my Dawn Treader down and took it to the campsite.
Had a great time hangin' with family and also friends Laura & Andre Codrescu, who live nearby. Drinking in front of the fire and telling stories, having fun, was just what the doctor ordered...because on top of everything else this trip (tire, wind, lightning, storms, Bob's bearings, heat), I lost a filling Sunday a.m./Sat. night! So, I left the Rush property early and am headed east...hope to still make the VA rally & all, but I wanted to be in civilization in case I need emergency dental work.
Sheesh!

Detail of Moto Light

Detail of Moto Light
Originally uploaded by mojohand.

Love these lights on my motorcycle! They improve my visibility and how visible I am to others. Thoguh expensive, they are definitely worth it.
Remember--we motorcyclists are out there! Be careful and watch for us.

More on the RidgeRunners' Ride 2007

Pictures of the ride.

The route was, starting in Richmond, then

• West on River Road to SR 6
  
• SR6 west through Scottsville (still torn up), with a side trip to Schuyler, VA (home of Walton's Mountain creater Earl Hamner, Jr.)
  
• US 29 S to Colleen (after lunch in Lovingston).
  
• SR 56 west to Piney Grove, then SR 778 west/southwest to US 60.
  
• US 60 to the Blue Ridge Parkway.
  
• South on the BRP to SR 130
  
• SR 130 west to Natural Bridge, VA

Spent the night at the hotel there (20% discount for motorcyclists, with the coupon from the hotel's page)

• Sunday north on US 11 (with a stop at Foamhenge!)
  
• Putz around Lexington looking for an open coffee shop (couldn't find one!) Grab some fruit at Kroger's, then stop for fuel outside of town.
  
• SR 39 west through Goshen Pass, with stops at the Maury River and Dan Ingall's Overlook.
  
• SR 39 west to US 220 north, stopping for lunch in Monterey, VA.
  
• US 220 north to West Virginia. Shortly after crossing the line, SR 25 east to SR 21 North to Brandywine, WV.
  
• US 33 east all the way back to Richmond,, with a stop on Shenandoah Mountain, fuel before the Blue Ridge, discover low oil, stop in Ruckersville looking for oil, stop in Gordonsville for a chocolate malted & a quart of 10W40 dino (mixing with my 10W50 synth, due to low oil).

Approx. 440 miles round trip, 9.5 hours in the saddle, top speed 102mph (for me, not Dave & Ray), average speed 44 mph, average fuel 39 mpg.

Tired from the Weekend, but Oh How Much Fun!  My brother Ray and my best friend Dave went motorcycling this weekend. They drove up from Georgia (Dave from Rising Fawn, picking Ray up in Lawrenceville NE of Atlanta) with Dave's new-to-him 1996 Honda Magna 750. I had Ray's '92 Nighthawk 750 here.
More about the trip later, including pictures posted to Flickr. Suffice it to say, however, that we had a blast on Saturday & Sunday! Blue Ridge, Shenandoah, and a bit of West Virginia heaven.

And they say the surge is working... Looks like Gen. Petraeus got some 'splainin' to do.

Is Apple Still Cool?  Has Apple still got it? Forbes has an interesting discussion. I still think it is and will continue to innovate.

So It Goes.  RIP, Billy Pilgrim. May you live forever on Tralfamidor.

Shopping for Records  Went to Plan 9 Records the other day. While browsing through the LPs, I was struck by how many of them came from my peak period of record-buying—1971 through 1982 or so. Artists like Dan Fogelberg, Billy Joel, Frank Zappa, and so many others show up. It's almost like a slice of musical time.

The Wayback Machine Redux  Yes, it's me, on Broad Street in St. Elmo...the area at the foot of Lookout Mountain, across from the Incline Pharmacy and almost next door to Kay's Kastle ice cream store Good gravy! What was I thinking back then?
Lord, look at that collar! I was wearing the "uniform" of McCallie School, which by that time had turned simply private...before, it was military, from 1908 until 1971.

Capturing the Past  In a few weeks I'm planning a motorcycle weekend. My middle bro Ray and my high-school friend Dave are planning to come up from Georgia (Lawrenceville & Rising Fawn, respectively). Dave's bringing his Honda Magna 750 in the back of his truck, while Ray will pick up his Honda Nighthawk 750 I picked up for him.

The goal is to ride for a day or two together, and then they'll pakc both bikes into the truck & diddy mau back to Georgia. All three of us are re-entry bikers, with me having the most riding experience lately, about 60,000 miles in the past five years. Dave picked his bike up about a month ago, while Ray just recently got his license.

I first rode on Dave's 1971 Honda 450 in the summer of '72. He even took me to get a haircut on it. I remember riding a hundred miles an hour on the back of the bike, wearing my McCallie blazer, while we raced to the back of Lookout Mountain to get to a barber we knew...who was closed. We then had to race to the foot of the mountain, where the St. Elmo barber was still open.

The next year, Ray bought a brand-new Honda 450. I vividly recall the first day he brought it home, stalling out as he humped and bumped it up the hill to our Franklin Street/Bragg Avenue house. I also vividly remember our mother absolutely collapsing in tears on the living room floor when she learned he'd bought a bike.

Now, 35 years later, the three of us will ride together. It's sort of a nostalgia trip for me in a way...the three of us were close those early '70s summers, and now, three decades later, we have a chance to spend some time together.

Bellagio at night

Bellagio at night
Originally uploaded by mojohand.

It was fun being in Vegas...up to a certain point. Winning almost $400 at roulette was a gas. Having to breathe my room neighbor's cigarette smoke and the gambers' smoke was not.

Still, Vegas is Vegas. The fact that they do what they do and do it well is great. American commerce at its most designed.

Oh, and the conference was great!

Social Economics  Sitting in McCarran Airport in Lo$t Wage$ after the IA Summit with Jason Hobbs and Andrea & Everett Wiggins, we got to talking about social network analysis (Andrea's field) and non-commercial Internet transactions (Jason's recent research topic). Andrea was talking about the interactions of people in Internet cafes in Ecuador. Jason was mentioning that, in South African Internet cafes, no banking or credit card transactions are occurring because of security concerns. They were coming close to a synchronicity of sorts, when I suddenly said, "Social economics."

Both of them kinda turned to me and said, "Hmmmm, yeah, you might have something there." Small smiles of growing recognition that, maybe, there's something there. What if there is a sense of an economy in social interactions that is not based on currency but rather on social costs and benefits? I think there might be something here worth pursuing.

One of the core things that's so cool about the conference is the web of connections that occur. so, grnted, I and Keane spent some chunk of change in my attending the conference. But think about it—I gained friendship, knowledge, and inspiration for my investment in time, extroversion, and, yes, even space invasion (that idea that I allow others to interfere with my sense of space).

Content analysis

Content analysis
Originally uploaded by mojohand.

took a great pre-conference workshop from Indi Young on Friday. Matching content to task groups (and spaces!) is pretty mind-numbingly tedious.

Vegas Bound!  I'm leaving on Thursday for the Information Architecture Summit 2007 in Las Vegas. I'm definitely looking forward to it. It's the one conference I've attended since its inception. Indeed, I've been to almost every one that's occurred:

• Boston
• San Francisco
• Montréal
• Vancouver.

I missed only two summits (albeit in rather cool locations: Portland, OR and Austin, TX.

Flickr

This is a test post from , a fancy photo sharing thing.

Back Home  After spending the past five months in almost non-stop travel, I'm home...for awhile.Other than VA Beach this coming weekend for the Shamrock Race and the following weekend for the IA Summit in Vegas, I'll be working outta the house. Nice! Good to be able to walk the dog, ride the bike, get clothes out of my own closet instead of a suitcase, and go to klatsch at Betsy's.

In other words, lead a normal life.

Yet More Hidden Costs  So it now comes out that the surge isn't just 21,000 troops. From the AP:

Gates said that the request for extra MPs is in addition to the 21,500 combat troops that President Bush is sending for the Baghdad security plan and 2,400 other troops designated to support them.

Gordon England, the deputy defense secretary, told Congress earlier this week that the number of required support troops could reach 7,000.

So, that means, 21,000 + 2,200 MPs + 2,400 other troops = 25,600 extra troops...which could be 29,000. Go figure.

Why Do Republicans Hate the Troops?  Endemic to the Repbulican party is the hollow flag-draping and bloody shirt-waving posturing of the party as being "tough on defense." Instead and indeed, the truth is that the GOP is the party of big pockets for defense contractors. The recent revelations of deplorable Abu Ghraib-like conditions in Walter Reed and other outpatient care facilities shows just how little the Republican-dominated Congress and Administration care for the broken cannon fodder it has been sending to an illegal, ill-conceived war in Iraq. So the next time a Repub sez he's voting for Cantor or McCain or Gilmore or Giuliani or even John Webb, remember that these guys belong to the party that has, for at least the last seven years, gutted veteran's care.
Never forget, just like an elephant never forgets.

VCU Wins!  'Nuff said! But sitting in Cambridge, Mass, watching my alma matter spank Geo. Mason. I think it's great—a come-from-behind victory that's as thrilling as any end of a game I've seen.

Me, Jorge, and Susheet

Me, Jorge, and Susheet
Originally uploaded by mojohand.

Note the depth of the snow, relative to our legs--it's up to our knees! This shot is in Barre-Berlin, Vermont, just south of Montpelier. Too, this shot is on Thursday, when we ventured out to the Applebee's next to the Comfort Inn. Much, much snow.

Jonesing for a Ride So the weather sucks, I'm stuck in Boston, my bike's in Virginia, and I really wanna ride. I've been reading Alexis' stories lately. Man, there's a woman who rides! 50K miles last year. Crazy, or what?

I'd love to be able to do that. Tonight, Captain Bob & I were chatting about riding. We were talking about doing the four corners....7,000 miles in 21 days. He said, "That's really not too bad—400 miles a day as an average." I reminded him, though, that we'd be somewhere else...Key West or San Diego when we finished. He said, "Yeah, but then it doesn't matter how long it takes to get back."

To which I replied, "Uh, well, if I still have to work, it does."

The life of a retired guy.

Ain't Bad Work If You Can Get It So, work for less than a year in a job for which you have no specific, relevant experience and gain $10 million? Seems that it worked for Catherine West, former Capital One credit cards prez.
And folks wonder why we gripe at deals the bigs get. Sheeeesh....

Back in Phoenix... ...but only until Monday. It's been a great two-month project (other than a few personality glitches I can't go into). the client team was a perfect team: professional yet fun, demanding yet fair. That's the best way to be.
As for our team, well, it has been an honor and joy to work with them. If I say more, I'll probably begin to tear up. So, for now, I'll just say, "You guys rock!"

Winter Riding Even though it's the 10th of December, I was able to ride my Breva 1100 for several hours. At one point, my onboard thermometer read 62 degrees! How neat is that? At least, as far as motorcycling is concerned. Not sure how good it is for the health of the planet. Still, since I've been in Phoenix for two months, I'm glad to be able to get some riding in.
And speaking of riding, it was great to see a decent turnout at Poe's.

Casino Royale  A very well-done Bond. It's closer to the original plot line of a book since "Diamonds," if not "On Her Majesty's Secret Service." So, if you're a Bond fan, check it out.

Have They No Shame Redux  Rush & Michael J. Fox. 'Nuff said. Anyone who defends Limbaugh is a fellow traveller in vile, base and just mean bullying. Shame on them!

Deck Gun on the Constitution

Deck Gun on the Constitution
Originally uploaded by mojohand.

I had to get to Boston early for training next week. Fortunately, the hotel is almost next door to the berth for the USS Constitution, aka Old Ironsides.
Ever since I was a kid, I'd read about this great ship and its adventures from the days of the undeclared war with France in 1793 through the Barbary Coast wars and into its amazing victories int he War of 1812. Walking on those hallowed decks was a great thrill. it also took me back to my youth, when I read books about American history avidly.

Aimee Mann Live

Aimee Mann Live
Originally uploaded by mojohand.

What a show! I hope some of you had a chance to go, or have seen her, or will see her. First time for me to see her, but she was fantastic!
Not bad for an ex-Richmonder!

Girl in http://www.blogger.com/img/gl.link.gifa Blog  Last night we had the great fortune to meet mystery author Sujata Massey. She read from her latest book, Girl in a Box, about industrial espionage and Japanese department stores...featuring her great character, Rei Shimura.
Sujata was engaging, delightful, open, and helpful. Accompanied by Annapolis mystery author , Sujata joined Marcia in reading and chatting about writing and answering questions and signing books. All in a great evening...and K. and I both won door prizes!

Truth Be Told  I've been traveling by air more this year than I have since I returned from Germany in December, 2001. Most of my flying is with JetBlue, a great experience. But flight attendants and pilots still persist in blatthering the typical inanities that all airlines do.
Wouldn't it be great if they just told the truth?
Enjoy.

Arrgh, Matey!  I don't know how I almost missed Talk Like a Pirate Day, but here it is.

My pirate name is:

Black Tom Roberts

Like anyone confronted with the harshness of robbery on the high seas, you can be pessimistic at times. Two things complete your pirate persona: style and swagger. Maybe a little too much swagger sometimes -- but who really cares? Arr!

Get your own pirate name from piratequiz.com.
part of the fidius.org network

What's your pirate name?

They Get It Over At COMCEN  The Colbert is brilliant...and these guys let you get in the act. Waaay too funny!

New User Experience Designs  The results are in: Winners of a Leopard preview are in. Nicely done. I especially like the fact that the winner won on the basis of his user experience-concentrated design, not on any visual gymnastics.

Have They No Shame?  Keith Olbermann serves it up best, and in this case, he hits one out of the park. Mr. Rumsfeld, dissent is critical to democracy.

Jim Webb

Jim Webb
Originally uploaded by mojohand.

The candidate and, it is hoped, the next junior senator from Virginia, speaking.

The crowd at the HQ Opening

082806_1810.jpg
Originally uploaded by mojohand.

Quite a lot of folks attended the opening of the Jim Webb headquarters in Richmond. Bob Annandale and I ran into Ivan Appelrouth, Henry Morse, Errol Soman, and Rob Murphy. it was definitely an overflow crowd, much bigger than had been anticipated.
And I still got a hot dog, cookies, and a soda.

Fallout from Macaca   The best I've seen so far is from Salon.com. Wow. I chould have been so lucky. Still, it is the best in writing--three words that say it all.

Another Month Goes By  It seems I can't post on a regular basis. It's not that I don't think things. Sometimes it's just that I don't feel like blogging them.
On the other hand, I've been pretty busy—traveling to Boston/Cambridge and Milwaukee and Chattanooga/Lookout Mountain. Fun stuff, but also some work stuff. More later...
Certainly I've been amazed at the minimal fallout to the Allen campaign for his horribly jingoistic remarks. Then again, why should I be surprised? Allen is certainly an embarrassment to this commonwealth, indeed in comparison to its fine Senator Warner.

Avoiding a 2.0 DotBomb Crash  Heiko is always good for a quick link to new things in the Web 2.0 world. Here's some good advice.

720 Megapixel Picture!  Sydney Harbor by night. Man! What a cool shot!

Working with Me Rules Although I didn't write these rules, I certainly think they apply to me. Thanks to Donna for expressing what I feel about myself....

* I may spend a long time seeming to do very little. Don't panic - I'm thinking. Exactly what you pay me to do.

* I spend a lot of time with earphones in. That means I'm trying to think and concentrate amongst the chatter of an office, not that I'm anti-social.

* If you give me a gantt chart all arranged in linear order, I'll nod and get to the end on time and budget, but not by the path you set.

* I spend a long time gathering information and thinking, and little time producing towards the end. Once I have nailed an idea, all else is straightforward and fast. So if you think I'm going to miss a deadline because I haven't produced much, stop worrying.

* Outputs need inputs - I have experience, but I can't design a good system out of nothing. I need to base it on something. Don't stick me in a corner and not let me research and talk to people.

* Teams are good - I have lots of experience at what I do. But so do you and the team. Let's work together to create something great. Don't make me work by myself and expect me to produce miracles.

* I'll occasionally rant and get passionate. That means I care.

* Give me challenging work, give me time to work through it and we'll get there. Don't expect me to to hard work in the same time I do easy work. That's just dumb.

* If there isn't enough work, I'd genuinely prefer to be at home. I'm not hanging around to chase dollars.

* I hate banging my head against a political brick wall. I'd prefer to be anywhere else - that's just a waste of time.

Good Customer Service Means Dealing With People

Cap'n Dave on JetBlue out of Boston
Originally uploaded by mojohand.

On a Jetblue flight last month out of Boston, we had megadelays. Yet the captain (Captain Dave!) kept us well-informed: he told us about the brake light that was coming on, he told us throughout the process what they were doing about it, and he apologized sincerely for the delay. Ultimately, we had to deplane and board another plane...but throughout the process, we knew what was going on, what to expect, and what the resolution was.
Too bad most companies as well as technological devices & software don't have the same ethics and behavior.

New Bike!

It's Mine!
Originally uploaded by mojohand.

Went to Western NY and picked up my new Moto Guzzi Breva 1100. Scheweet!

Been Busy  Listening to "The Ipcress File"'s main theme...what a great movie, and what a great John Barry score. Anyway, haven't been blogging much atall. Geez...and so much going on: Haditha and militarized borders and defence of marriage (is divorce now going to be illegal? Hardly...ask Newt about that) and the beginning of hurricane season (go to www.spencerbohren.com and click on the image listed as "Spencer's Newest Music"...Get his song "The Long Black Line" for free) and Idol worship and...well, it's just been all out there.
Maybe after I pick up my new Guzzi I'll get back to blogging.

Grand Funk Railroad  ...especially Closer to Home, reminds me of 1971-1972 in Lookout Mountain, Tennessee. I remember when my brother Ray brought the album home, its stark black-and-white tower of the heads of Mark Farner, Don brewer, Mel Schacher offset by blood-red "GRAND FUNK" across the left side of the cover. We used to listen to "Mean Mistreater" over and over, and we of course glommed onto "I'm Your Captain"'s nine minutes and fourty-seven seconds of paintive story.

Now, in the CD, I can hear not only the whole 1970 album, but an alternate mix of "Mean Mistreater" along with three live tracks. The true beginnings of heavy metal in the late '60s/early '70s....

Black Cash  Go see 'em!

Great Roads in the C-ville Area  I've been in Charlottesville this week, fighting the GWOT. With great weather and the advent of daylight savings time, I've been able to take a motorcycle ride after work...over roads that are some of the best in the state. From 29's bypass I took 610 northwest to 810 east over to 664 southeast. Yesterday I went up 29 to take a side road that connects with 230 west to Stanardsville, then 810 all the way back almost to Crozet...and back to C-ville.
Those who live here are blessed with the ability to ride motorcycles on great roads. Enjoy!

IA Summit 2006  The summit is a lot of fun this year, both personally and professionally. Actually, it's probably more fun professionally—I'm not feeling 100%, so I'm laying low. For example, tonight was the Adaptive Path free drink night...and I bagged off it. Instead, I ate sushi by myself and came back to the room to crash. Fell asleep watching Lawrence of Arabia, one of my favorite movies.

But Vancouver is a neat city. Liking it a lot.

When is a Blog Not a Blog  I just stumbled onto Clooneygate.

Halliburton Redux  Sheesh. Things like this come out, yet almost none of the MSM cover it...much less the screed-head propaganda arms of the right wing (AKA Fox, Limbaugh, Beck, and so on): Seems that the administration-imposed no-bid company failed to purify water for troops in the field:

Halliburton Co. failed to protect the water supply it is paid to purify for U.S. soldiers throughout Iraq, in one instance missing contamination that could have caused “mass sickness or death,” an internal company report concluded.

Read more.

Deep Down in Florida  Every time I think about Florida, I think about that Muddy Waters song.
Anyway, I'm recovering from the vacation. It really was a fun time, though. We had a great two-day drive to get to St. Petersburg, where the folks are renting a condo.
We took in a Braves-Pirates game in Bradenton, which was great. We also spent some time in Ybor City, but really during the day; we didn't participate in its infamous night life. We also went to Sun City, to visit my father's cousin by marriage, Eve. What a hoot! "Preserve our lifestyle; slow-moving vehicles" is the community's mantra. How cute, really. Then we went to a restaurant by a marina, and afterwards visited a manatee-viewing site at a power plant.
As a side trip, I went to New Smyrna Beach—all the way across the state—to visit Bill Blue. Yup, the ol' denizen of Hard Times and my one-time boss lives there now. He surfs almost daily in season, and he has a recording studio.
He makes guitars, and he still performs. Looking good, too. In fact, he took me out on the beach at NSB. For me it was cool driving on the hard-packed, flat beach. I could see Daytona in the hazy distance north.

Anyway, I'm still working on uploading pictures.

On Vaca...  No entries lately, because we've been on vacation. Right now I'm blogging from a motel in Dilon, SC, on the way home.

Blog Timeline  Heiko links to the New York Magazine's timeline of blogging. Nice to see my old acquaintance Peter Merholz gets his props.

Facing Time  Fast Company has a great quotation about time management. Basically, if work requires us to respond to emails on Sunday, we need to be able to set our time limits to go to the movies on Monday afternoon. That is, if companies require us to be available on weekends and evening, then they should also not look askance if we go to the movies in the afternoon or sleep late.
This morning at klatsch at Wired on Robinson, this topic came up. In too many jobs, it doesn't matter if you work until 10 p.m. or on the weekends—if you come in later than those who surf desks, the perception is that you're a slacker. Unfortunately, corporate management often disparages those who come in late...despite other efforts they make.

PUT-ing Development on the Right Track  I've just written an article for the James River Chapter of STC. It's for their newsletter The Watershed. Here's my central point: Why do we always have time and budget to do things over (“We’ll fix it in the next version”), but we never have time to do things right?
From the article:

I spent two years in Germany, working for an international full-service Internet consultancy. Sometimes we had to check a feature of an application or Web site we were developing. Rather than stop development for a months-long series of usability tests involving video taping, one-way mirrors, and agency-recruited subjects, we relied on the Putzfrau approach. Because Putzfrau means “ cleaning woman,” the idea is to test with someone nearby who’s not part of your specific development project.
We would get someone from another team or department and ask them to perform specific tasks, either on a digital or paper prototype. These quick results helped center the development on user-oriented approaches, rather than technologically oriented ones.
Steve Krug has a wonderful chapter on usability testing in his critically important book, Don’t Make Me Think: A Common Sense Approach to Web Usability. While he takes the informality of usability testing to its extreme, he does highlight how cost-effective informal testing can be.
Rather than spending $10,000 to $50,000 on a series of usability tests, you can perform tests for a few hundred dollars. This approach eliminates the typical response to suggestions of usability testing, “We don’t have the budget for testing.”
We’ve all heard that before. I maintain, Why do we always have time and budget to do things over (“We’ll fix it in the next version”), but we never have time to do things right?

Missing Another Summit  Sadly, I'll be missing the Information Architecture Summit in Vancouver in March. It's too bad, too, because it's my favorite conference & training event. I always learn so much, I always get inspired—even when, like last year, I felt like one of the uncool kids. After a few emails & stuff, I'm feeling much better about that ;)
Still, the IA Summit is an important event in the user experience (UX) world. But try telling that to Central Virginia business leaders. Bottom line: this state don't git it.

Hard At Work

Hard At Work  The Good Humor Band at Poe's on Sunday was, as I said earlier, just simply amazing! Fun, funny, and brilliant. Go to the band's site for their story. You won't be sorry!

Another Example of Poor Usability  The Virginians who want to roll back the estate tax have an example of extremely poor usability. A link purports to take you to a map contrasting states with

So here's the question: what does blue mean, and what does white mean? Without a legend, this map loses meaning.
Sheesh. Yet another example of the dearth of UX in Virginia.

The WayBack Machine in Full Function  The Good Humor Band landed this weekend for its annual wacky music fest. Too bad for those who missed it, and too bad for me to have missed every one since the early 80s. Still, I finally got to see the bad boys of comedy (and musical excellence) for the first time since I went off to the Army way back when.
What a show—or should I say "shows." Saturday night at The Canal Club was fabulous. Great sound, nice stage, and cold beers. With Terry Garland ripping through a flawless set of blues, the evening was set. Even Joe McGlohon's daughter's band did a quick set of 80s covers to warm things up.
But the night belonged to the Humoroids. From "A Cowboy's Work is Always Done" to "Harlem Nocturne," the excellent musicianship combined with, well, good humor, made for a wonderful night.
Sunday afternoon at Poe's Pub also proved to be a never-forgetter. Guests such as Robbin Thompson (who can forget the band's intro to him?), Chuck Wrenn, and drummer David Eggleston's teenage son (is he even yet a teen?)(whose version of "Iko Iko" showcased his second-line skills, while Led Zeppelin's "Rock & Roll" was just short of fabulous) helped create a true party atmosphere.
All in all, I felt taken back to 1979 at the Pass...what a gas!

Meme-Tagged  Thanks to Joe, I've been tagged. So, why not? It's all fun...

Four Jobs I've Had
1. fry cook (shortorder cook)
2. radio DJ
3. blues band road manager
4. soldier

Four Movies I Can Watch Over And Over
1. Casablanca
2. Sullivan's Travels
3. The Quiet Man
4. Almost Famous (the extended version)

Four Places I've Almost Lived, And Still Plan To
1. Brussels
2. Austin
3. San Francisco
4. Amsterdam

Four TV Shows I Love
1. Curb Your Enthusiasm
2. Combat!
3. The Daily Show
4. Arrested Development

Places I've Vacationed
1. the Canary Islands
2. Nag's Head
3. Trento
4. Le Canal du Midi

Four of My Favorite Dishes
1. Carolina Barbecue
2. Red beans & rice
3. Sushi
4. Soft Chicken Tacos

Four Sites I Visit Daily
1. Wildguzzi's forum - sometimes fun, especially when you can't ride
2. Myway.com - my news site, my TV channels, & my movie times
3. keane.com - actually, the Web mail part for internal users
4. Army Knowledge Online...


Four Places I Would Rather Be Right Now
1. Working on a billable project
2. Riding my Moto Guzzi Breva 750
3. Sipping a mojito on the beach
4. Hamburg

Four Bloggers I'm Tagging
1. Heiko (who's probably been tagged way too many times, but still...)
2. Brutally Honest (hey, I'm an equal-opportunity blogger)
3. Girlwonder (Molly probably has no time, but still...)
4. (I'm workin' on it)

Murder in the Ville  So another person is murdered in Richmond. Not necessarily a big deal, in that we constantly appear in the top 10 murder cities of the U.S. Yet this one was a block from my house. So when it comes into your neighborhood, yeah, it's a big deal.

It's Still About Usability  So Heiko blogs about usability. That's nice, 'cause he does get it. But what's not so nice is that products still aren't designed from a user's perspective. I've been trying to get this message across, yet except for New York, Chicago, and the Bay area, most places don't seem to get it. Instead, they hire business analysts instead of user-experience analysts...with the result that the products' designs reflect the desires of the business, not the needs of the users.
Same old story, same old song and dance.

Nice Day for a Ride  It was a nice ride. I met Bob at 9:00 a.m. at Ashland Coffee & Tea, then left around 9:45 (after coffee & cigarettes—Bob had a smoke, that is). Then we took 54 to Hanover CH to 614 east to 30 to 360 east to 14 east to 17 south to Yorktown. Lunch at the pub. Then down the Colonial Parkway & up Route 5. Got to the Dairy Queen at 295 & Rte. 5 around 4 p.m. Not a bad ride. I was pushing it a leetle—about 5-8 mph above posted limits, except on the parkway (I stay pretty much at the 45 mph limit, maybe pushing it to 48).

Ah, yes...January in Virginia. How sweet it is!

Obfuscatio  So I ran across this sentence on a list I subscribe to:

In general, feminist theorists seek renewed social status
for non-analytical ways of knowing which, it is has been
argued, most eurowestern projects of modernity reject.

Is it just me, or is this a Macbethian sentence (full of sound and fury, signifying nothing)? At least it is, to my thinking, a further example of what's wrong with academ.

2 Charged as Monsters  So two guys have been arrested in connection with the destruction of two families: the Harveys & the Tucker/Baskervilles. Seven people brutally murdered in seven days...and the details seem to be out of a movie like Seven. Let us hope for justice--but not for mercy.

Annus horribilis already   Horrible way to begin the year. And he was an acquaintance/friend from the 80s. So mind-numbingly sad.

Ein gute Rutsch!   A Happy New Year to all—may it be full of peace and happiness.

Quam diu redux  Here's what Bush's illegal wiretapping comes down to: "..[T]here is only black and white when it comes to the Foreign Intelligence Surveillance Act, a 1978 law that specifically requires warrants for any NSA wiretapping of U.S. citizens. "If you want to eavesdrop on U.S. citizens, you go to court. If you don't, you go to jail," Bamford says. "If you want to change the law, you go to Congress."
O tempora, o mores indeed.

Bitter Arrogance  "The president acted in clear contravention of a criminal law enacted by Congress, and a Supreme Court precedent, both directly on point."

Happy Holidays  Christina and Tom the Dancing Bug weigh in on this nonissue.

Ugh...  America's shame. Not defendable other than under the First Amendment. They have the right to hate....

When Help Doesn't  Sometimes software ships with online help that doesn't help the user at all. Either the prose is turgid or it belabors the obvious...or it doesn't answer critical questions. Apparently the new ThinkPad has problems For example, "Teaching the laptop what your fingerprint looks like requires a good bit of effort, no thanks to the colorless prose of the online help screens" indicates that not only is the hardware design flawed, but the help doesn't. Too bad. I bet that when Lenovo bought the ThinkPad line, they didn't hire IBM's writers.

New Version of Windows  Now we're getting new windows for the house! O Frabjous day! Calooh! Callay! They are Milgard windows that Best Windows of Mechanicsville, Virginia, installed. Best is a local firm that has a good rep. I like the fact that we're helping out the local economy...not just paying some conglomerate to do it. The windows themselves come from Fredericksburg. Pictures soon....but right now, it's cold cold cold, what with no front windows & all.
Indeed, these are the only Windows I'll pay for ;)

Tagging  No, it has nothing to do with graffiti. It also doesn't have anything to do with marking animals in the wild...at least not in the context I'm interested in. Instead, it's about adding markers to pieces of content to make them easier to retrieve.
Flickr probably does it best. Not only do they have an extraordinarily great user experience design, they enable individuals to create their own sense of meaning through tags to each photo. The approach is gaining acceptance and notice: Even Cnet has found out.
One key effect is that users don't have to depend on an info priesthood to dictate what terms and thesauri are available.

Marketers Just Don't Get It  Joe Lamantia describes a particularly aweful experience he had online. Seems the marketing heads just went waaaay too far.

Deutschland War Sau-Geil!  Still getting back into the swing of things after 10 days in Germany. First it was Hamburg, then Wiesbaden, and finally Königstein im Taunus and Bad Homburg. So good to see folks there.
Too, the conference went well. More later on that.

History, of a Sort  If you're curious or nostalgic about the past 10 years, check out Salon's retrospective. Well-written like all their stuff, it does encapsulate a lot of the past 10 years' business history.

More on Motorcycling  Well, I went on another trip this weekend. Ostensibly I was going to visit my brother in Lawrenceville, GA...but as it turns out, he was out hunting (a very Gawja thing to do thse days). Instead, I ended up riding around in the South Carolina Highlands. Next day I rode up through Highlands, NC to the Dragon...Deal's Gap. Instead of riding the Gap, though, I hung around a little, watched the packs of bikes come & go, and then rode to Cherokee, NC. I rode the first part of the Blue Ridge Parkway, but I had to jump off it before Waynesville to make tracks to get to Boone, NC. Seems I had sorta screwed up by making a nonrefundable reservation there.
So I got to Boone just before twilight. Next day it was 33 degrees...and I had to drive. I wanted to get home before the rain...but it was not to be. Instead, I ended up running into rain around Oxford, NC, and rode in it till Richmond. Ugh! But the bike worked well for the most part, despite its lighter size. The wind certainly pushed it around.
So, mostly, I love the bike. Still, the Griso or the Breva 1100 might, just might be in my future...next year.

I'm Back  From Italy, of a sort. Plus, I did a two-day motorcycling school this past weekend. More later about that.

One more time....  Media Matters points out yet again why the right-wing punditocracy is full of crap. For example, they write:

• O'Reilly was wrong about Pew Poll: On the September 16 broadcast of his radio show, O'Reilly falsely claimed that a new Pew Research Center poll found that 46 percent of Americans plan to vote for a Democratic candidate in next year's congressional elections, while 43 percent plan to vote for a Republican candidate. The poll actually found that 52 percent of Americans would vote for the Democratic candidate for Congress, while only 40 percent would vote for the Republican. O'Reilly also claimed that the "new" Pew poll found that only 9 percent of Americans think that "[a] year from now the economy will be worse." In fact, that result is more than a year old; the most recent Pew poll found that 37 percent of Americans think the economy will be worse in a year.
  
• O'Reilly was wrong about Bush and Clinton economic records: Following his grossly misleading comparison of poverty statistics under presidents Clinton and Bush, O'Reilly made a series of false claims about the two presidents' broader economic records. O'Reilly claimed, "Under President Clinton, the tax rate climbed higher than at any time in history except in World War II." It didn't. O'Reilly asserted that, as a result of Bush's tax cuts, "Federal tax revenues will be more this year than at any time during the Clinton administration." That isn't true, if revenues are adjusted for inflation. O'Reilly claimed that Clinton "raised taxes every year." Also not true.
  
• O'Reilly was wrong about the judiciary: O'Reilly claimed on his radio show that "Republicans don't have control of the judicial branch. All right? They don't have control of that." But, as Media Matters noted, "Republican presidents have appointed a majority of the currently active federal judges, including six of the eight current Supreme Court justices and majorities on 10 of the 13 federal courts of appeals."
  O'Reilly was wrong about his own television show: O'Reilly claimed that Jeremy Glick, a 2003 guest on O'Reilly's television program whose father was killed in the September 11, 2001, terrorist attacks on the World Trade Center, "accused the president of the United States of orchestrating 9-11" during his O'Reilly Factor appearance. Glick did nothing of the kind.
  
• O'Reilly was wrong -- again -- about how independents voted in 2004: O'Reilly claimed that Bush won the 2004 election because of support from independent voters: "Bush won by three million votes. And they were independent voters." That's false: Bush lost among independents.
  
• O'Reilly was wrong about Media Matters: In response to Media Matters' item about O'Reilly's statement that he wished Hurricane Katrina had hit the United Nations, O'Reilly claimed "this ridiculous incident just points out how desperate and dishonest the far left is." In fact, Media Matters simply quoted O'Reilly verbatim.

I love the last one&emdash;O'Reilly simply lies to his followers, they'll believe him, even though the transcript is readily available.

Enough  So I've not blogged for awhile. Becky asks, "What? No screed against Bush's speech?" Well, I'll let smart folks comment here and here for good stuff on the disaster. Suffice it to say that I'm so utterly amazed at how fast Karl Rove has been rehabilitated.
So I'm hoping to shift my blogging to the user experience world, starting soon with stuff about Lou's seminar Stay tuned, kids.

Who Did What When  As the selective amnesia mounts, let's remember what happened when:

Friday, Aug. 26: Gov. Kathleen Blanco declares a state of emergency in Louisiana and requests troop assistance.

Saturday, Aug. 27: Gov. Blanco asks for federal state of emergency. A federal emergency is declared giving federal officials the authority to get involved.

Sunday, Aug. 28: Mayor Ray Nagin orders mandatory evacuation of New Orleans. President Bush warned of Levee failure by National Hurricane Center. National Weather Service predicts area will be "uninhabitable" after Hurricane arrives. First reports of water toppling over the levee appear in local paper.

Monday, Aug. 29: Levee breaches and New Orleans begins to fill with water, Bush travels to Arizona and California to discuss Medicare. FEMA chief finally responds to federal emergency, dispatching employees but giving them two days to arrive on site.

Tuesday, Aug. 30: Mass looting reported, security shortage cited in New Orleans. Pentagon says that local authorities have adequate National Guard units to handle hurricane needs despite governor's earlier request. Bush returns to Crawford for final day of vacation. TV coverage is around-the-clock Hurricane news.

Wednesday, Aug. 31: Tens of thousands trapped in New Orleans including at Convention Center and Superdome in "medieval" conditions. President Bush finally returns to Washington to establish a task force to coordinate federal response. Local authorities run out of food and water supplies.

Thursday, Sept. 1: New Orleans descends into anarchy. New Orleans Mayor issues a "Desperate SOS" to federal government. Bush claims nobody predicted the breach of the levees despite multiple warnings and his earlier briefing.

Friday, Sept. 2: Karl Rove begins Bush administration campaign to blame state and local officials—despite their repeated requests for help. Bush stages a photo-op—diverting Coast Guard helicopters and crew to act as backdrop for cameras. Levee repair work orchestrated for president's visit and White House press corps.

Saturday, Sept. 3: Bush blames state and local officials. Senior administration official (possibly Rove) caught in a lie claiming Gov. Blanco had not declared a state of emergency or asked for help.

Monday, Sept. 5: New Orleans officials begin to collect their dead.

(Adapted from: Katrina Timeline

Unanswered Questions  Eric Alterman has a great post today...here's a snippet:

Will Bush’s deep unpopularity—and media hostility—turn Roveworld into an armed camp? In other words, will they go for a “keep the base happy under all circumstances because that’s all we have” strategy? That means finding a replacement for Rehnquist who is more Bork-like than Roberts-like and risking a filibuster; inviting one, actually. (The Roberts-as-Chief-Justice gambit is genius, I’m afraid, and the timing as infuriating as it is impressive. The Note will no doubt have an orgasm…)

Will they, finally, do what Tim Russert and Joe Klein promised us they would do five years ago which is play to the middle to re-assure the Washington Establishment? (Not bloody likely…)

Will Bush’s new found image as a bumbling incompetent ideologue hurt the legislation that the Republicans want to pass anyway, like doing away with the estate tax? (Again, NBL…)

Will the Democrats find their voice as an opposition party or will they continue to fear their own shadows, based on the fact that they are guilty in smaller ways, of virtually everything upon which the Republicans are vulnerable? (Um, need I say it?)

In the unlikely event they do, who will be its voice? My nominee: Russ Feingold

Now that people have been reminded of why we need competent government, have we got a new paradigm in which extremist Republicans are discredited; cultural issues cease to crowd out the “reality” agenda? And as a subset of this question, will the media demonstrate anything like the energy and anger they they’ve shown on this issue to the rest of the Bush agenda? I think those two go hand-in-hand, but the order in which they take place need not be a given. (It’s not, after all, as if we need a weatherman to know which way the wind blows.)

Does all this augur well for the return of divided government in 2006? (I think the structural disadvantages the Democrats face in terms of state population and DeLay-style redistricting, make this one extremely unlikely, unless they do the new paradigm thing.)

What does this do to the Democratic race for 2008? I’d say it strengthens the appeal of good-government governors, like Mark Warner and Bill Richardson—unless Hillary pulls one out of her hat and makes a brilliant speech that pundits credit with helping to fill the national void and pull the country together. John Edwards could also benefit if he turns his “Two Americas” into the basis of a national conversation of why this country—the world’s wealthiest—sucks so much for poor people. Personally, I would like to see Al Gore jump in here with a combination “I told you so about this guy and here is an agenda for the future” but he really does seem to care more about that nutty television station of his and so I won’t hold any proverbial breath…. Which leads me to Russ Feingold, for now.

(A contest perhaps:) Predict the next disaster. Predict the Bush excuse.

My City Was Gone  Waveland's gone.
My grandmother lived there in the late '50s and early '60s with her second husband, my stepgrandfather (duh!). We would go down right after Christmas some years when I was a kid. A few times we rode the train (man, that was the way to travel!). Other times we'd drive from Lookout Mountain, stopping in Meridian or so at a Holiday Inn (six of us in one hotel room, doncha know). I remember pulling up to NeNe's house on Nicholson Avenue, and being so excited.
Now it's all just so many memories...

"Wasn't That a Mighty Flood?"  It's all so sad, so sad. The City That Care Forgot has been, in all effect, washed away.
Fortunately, my sister- and brother-in-law are ok. She's in northern Mississippi in Senatobia at her aunt & uncle's house. He's still camping out in the Cascades (and doesn't know about the flood). Our mutual friends Nancy & Greg and Arthur & Steve are also in Senatobia with Donna. Thank goodness--they can all laugh together, taking their minds off the utter destruction.
And don't get me started on the blankety-blanks who are looting. Where's martial law when you need it?

Registration Required  Well, since some d*ckh*ads decided they want to hijack my comment areas, I'm now going to require registration to comment...though it's not like a lot of folks respond.

Does the User Matter?  I sometimes wonder why we in the UX field must snipe at ourselves, fragment our vision, and in general muck things up.
So now, apparently, the user doesn't matter.

Here's a response I wrote to Peter:

I appreciate where y'all are going in this...and if the audience for this is the HCI/UX/Whatever community, it's worthwhile.


The danger is when this jargon escapes our bailiwick and enters the world our clients, our managers, our customers inhabit. I'm afraid they'll hear, "So, just worry about the tool & wht it does, right? So we just center development on the application we're building? So we just cut out worrying about people and just worry about technology...? Greaaaat. We'll go back 20 years and do tech-centered development. That way, we're focusing on the tool."


I'm not saying that's what you and Don ARE saying, I'm just afraid that's what customers will hear. So from my viewpoint, I still feel UX makes sense.

Where is the call for balance? And, too, as one commentor wrote, how is this different from Alan Cooper's goal-based design?
I guess I have more readin' to do, Lucy.

Does UX Exist (Redux)?  In which I step into the fray a bit.

It Keeps Gettin' Worse It's amazing to me how the Bush admin can stonewall on this Rove thing. Utterly amazing.

Quam diu, Bush?  How long will you try our patience? Apparently for awhile. As Nancy Pelosi said, ""He is willing to exploit the sacred ground of 9/11, knowing that there is no connection between 9/11 and the war in Iraq.""
It's shameful, really shameful. Sad thing is: The suburban conservatives lap this stuff up like LSD-laced lemon water. Despite the facts that Bush et al. lied [or at best were simply lazy and incompetent in their analysis] to get us in this war, despite the lies of Deferment Dick whose "the insurgency is in its last throes" rings hollow, and despite the bloodthirsty rush to blow up funny-looking buildings (as my friend Doug Jay told me after September 11, the dull-eyed and SUV-driving dullards believe this lie: that Iraq can be connected to the attacks on us.
Quam diu, indeed.

Why Collaboration Can Fail  The LA Times tried, but it failed to foment a collaboration space. This hijacking of content is indicative of why I think folksonomies, social networks, and wikis ultimately will fail.

The Downing Street Smoldering Gun  Claims that the intelligence reporting on Iraq-both CIA and British-were simple errors of interpretation should be considered settled. Quam diu?

Search Still Sux  So the NYT covers the problem with search. My question is, where are the interviews with Lou & Christina & Peter & so on?

I think it's my fault...  So Joe writes about a big company putting a layer of documentation on a bad UX, trying to fix it on the cheap...and I recognize that I might be responsible for the memo.
See, I complained to a bean counter that I was having waaay too much difficulty in filling out my expense report. I talked to her about user experience (UX) and how the software should conform to my needs, not vice versa. She said, "I know, I know. I spend half my day talking to folks about how to fill these blankety-blank forms out...and I have a lot more other work to do each day!"
I suggested the form be changed to reflect how users' mental models work, but she'd have none of it. Reflecting that she'd drunk the Kool-Aid, she said, "Nope, that's the way they created the software."
So it's obvious that, to fix it, they simply added a layer of documentation to the UX, hoping that'll make folks go away, I guess.

Dazed and Confused...  Back from West Virginia and the Moto Guzzi rally...and I'm dazed and tired and a bit woozy from not being on the bike. Tom and I did the whole stretch (from East Liverpool, OH, to Richmond) in one day. I'd planned a 6-hour timeline. Boy was I wrong! Figure more like 10 with stops.
The rainy day on Tuesday was tough, but Wednesday's trip was fun. Cloudy but no rain made for a nice day of curvy riding on US 250 West. I'll blog more later plus add Flickr pics...but suffice it to say, I'm glad to be home.
Now, what'll the next trip be?

Off to West Virginny  Despite impending rain, I'm leaving on Tuesday afternoon for the Moto Guzzi National Rally. Tom and I are riding up, and though I hate riding in the rain, I am looking forward to the adventure.

Dienstleistungwüste  So my motorcycle is still at the dealer, waiting to be fixed. So the contractor still hasn't gotten back to me with an estimate
So the dealer received the waranteed parts on Monday (May 9), but didn't know until mid-day Tuesday. Someone had put the package on his workbench but didn't tell him...and he didn't see it.


OK.


Now it's Thursday (May 11) and still no word. I left a voice message yesterday & sent an email today, curious as to the status.
What's a reasonable time before I start getting antsy? I don't want to be a pain/pest, but I am kind of stuck without my brand-new Breva. Too, next weekend I'd planned an overnight, pre-National. I'm a bit concerned...but maybe I'm overreacting.

Happy Birthday, Dave!  Let Dave Winer know you're thinking of him.